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Security Guard – Loss Prevention Officer (LPO)

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A Loss Prevention Officer (LPO) is a licensed security guard who is generally undercover in plain clothes, or as we like to call a “Covert Operator”.  Loss Prevention Officers can be in a full security uniform and fill the role of a general security guard as well, however the most effective way to identify, prevent & control people from stealing from your business is to implement a “Covert Operator” with an exclusive role as a Loss Prevention Officer. Loss prevention officers can conduct surveillance operations undercover, monitor CCTV and manage investigations with police to press charges against the criminals.

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Description

What is a Loss Prevention Officer?

A Loss Prevention Officer (LPO) is a licensed security guard who is generally undercover in plain clothes, or as we like to call a “Covert Operator”.  Loss Prevention Officers can be in a full security uniform and fill the role of a general security guard as well, however the most effective way to identify, prevent & control people from stealing from your business is to implement a “Covert Operator” with an exclusive role as a Loss Prevention Officer. Loss prevention officers can conduct surveillance operations undercover, monitor CCTV and manage investigations with police to press charges against the criminals.

Theft Problems

All businesses experience the threat of people stealing from their company. Without the correct loss prevention processes in place, its hard to get accurate statistics on the loss of stock or money. Generally, stock gets written off as damaged goods, money variances get balanced with incorrect data. If you cant work out how and why the stock or money is going missing then you cant fix the problem.

It could be customers stealing products off the shelf, staff stealing from the company or organised crime by internal staff or outsiders. When you have an internal staff member stealing from you, it rings alarm bells with what else they are doing. Are they leaking information to your competitors? Is there organised crime and outsiders involved with your staff?

When people steal from your business it has a serious effect on your profit margins at the end of the year and causes a list of other operational issues that never get fixed.

Theft Solutions

Loss Prevention Officers roles are to identify potential security risks for businesses where they are most vulnerable to theft from customers or their own staff. It is then the Loss Prevention Officers job to find solutions to prevent theft and create awareness to your staff so they can work as a team.

Loss prevention officers can create a compliance structure & implementing strategies in the policies & procedures to manage the shrinkage. Once our loss prevention officers have detected a crime they will then attempt to retain the items and conduct an investigation involving the police. Our reporting system will allow us to analyse information and provide resolutions to improve the processes which result in less shrinkage and overall higher profit margins.

Top sources of retail shrinkage

These are the main sources of loss or shrinkage

  • Shoplifting
  • Employee Theft
  • Paperwork Error
  • Vendor Fraud
  • Unknown Causes

6 principles of loss prevention

We break down our loss prevention strategies into 6 categories.

  • Prevention
  • Awareness
  • Compliance
  • Detection
  • Investigation
  • Resolution
Q. We already have Loss Prevention staff but want to hire security to assist us, can we do that?

A. Yes, we can provide you loss prevention security to operate in any area as part of your internal team, individual operators or as a fully external team. There are no minimum requirements for hiring our loss prevention team.

Q. Is there a minimum amount of hours we need to hire you for?

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A. Our staff must be booked for a minimum of 4 hours per shift. You do not need to hire us full time. We can work any days or times and as many shifts a week as you need. We can help create a strategy that works with your budget in the peak crime periods.

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Q. We have our own software for reporting, can you use it?

A. Yes. we can use your software and reporting. If you dont have any software for recording shrinkage we can use our own software for reporting.

Q. We have our own policies we want your security to follow can they do that?

A: Yes. Most companies we work with already have Loss Prevention policies in place. Our professional team will work under your policies & procedures to minimise shrinkage and loss of stock or money.

Additional information

Crime & Risk Problems

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Security Solutions

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